Outages happen. But there are many steps you can take ahead of time to help you prepare.Whether it’s a downed tree on a power line or a storm, here are some helpful ways to get through an outage as safely as possible.
Before an outage occurs there are a few precautions you can take to ensure you and your loved ones are safe and comfortable should an outage strike.
Prepare your valuable electronics ahead of time by installing surge protectors to avoid any damage that may occur. You’ll also want to locate your circuit breaker and mark the main breaker handle ahead of time so that anyone can turn off the whole circuit breaker in an emergency, such as a flood.
Make sure you have your utility outage number. You can find this information on our website at CleanChoiceEnergy.com/Outage. Your utility owns the poles and wires that feed electricity to your house and they will be the one to send road crews out to fix them during an outage. Don’t assume that your neighbors will call first. Calling to report an outage as soon as possible will help the utility pinpoint and mitigate the problem as soon as possible.
Prepare an emergency kit. Most outages don't last long, but in the event of a prolonged outage due to a hurricane or other significant event here is a list of basic supplies:
Utility outage phone number and personal account number
Battery-powered or hand-crank radio
In the Event of an Outage
Check your circuit breaker. Check to make sure the outage isn’t specific to your house. Do your neighbors still have power? If your house is the only one impacted, the problem could be your main fuse or circuit breaker. Check to make sure the main fuse was not tripped or in need of replacement.
If the problem is not your circuit breaker, call your utility. They can dispatch a crew to help restore power. Make sure to avoid all downed poles and wires.
If water is present, like a flooded basement, be sure not to touch it unless your main breaker is turned off. If power is restored, sitting water can become a hazard. Water and electronics are a deadly combination.
By preparing ahead of time, you can help ensure your household is ready for an electrical outage. Knowing your options and taking some basic precautions could mean you only have to deal with an annoying situation instead of a dangerous one.
Who to contact if your power is out:
|Atlantic City Electric||1-800-833-7476|
|NYS Electric & Gas Corp||1-800-572-1131|
|Orange & Rockland||1-877-434-4100|
|West Penn Power||1-888-544-4877|